The integration between VOIspeed UCloud and Omnia web 8 allows you to take advantage of several additional features that aim to improve the user experience. The first additional feature is Click to call. The click to call within Omnia web 8 allows you to: start a phone call directly from the Omnia Web 8 customer […]
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In some cases it may happen that Outlook ™ arbitrarily deactivates the additional component (plugin) v_outlook.dll which integrates with the VOIspeed GUI / UI. Since there is absolute variability in the machines, both in hardware and software, the phenomenon is not systematic and it is therefore very difficult to establish the reason for the deactivation; […]
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In this article we will see how to configure the basic mechanisms of the integration between VOIspeed UCloud and Polyedro. The prerequisites to successfully complete the configuration are: – Have an already active UCloud installation, with the possibility of entering the configuration of the VOIspeed switchboard (How to create a VOIspeed UCloud switchboard). – Have a […]
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To enable integration with the Reviso Management SW, simply access the Configuration -> Company -> Integrations section, click on the pencil next to the Reviso item, enable the module and enter your integration Agreement Grant Token. The token in question is linked to each single Reviso installation and can be retrieved directly from the open […]
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