If it is not possible to access the web administration of a Mediatrix gateway, there are three methods to reset or restart it, using the reset button by means of a thin clip. By pressing and holding the reset button, the Power LED will start flashing: Simple restart: by releasing the button within the first […]
Read More
In some cases it is possible to receive calls from / to non-existent “strange” numbers on your phones, such as 1000, 1001, 2000000, etc. These are typically calls sent by malicious external software that does a port scan on the corporate router. Phones that have a remote connection to a remote PBX or Cloud platforms […]
Read More
The Do Not Disturb status of a user allows the user not to receive calls on all their terminals. When the PBX detects this user status, it will therefore avoid sending the call. Yealink telephones give the possibility to assign two codes for activating and deactivating the function to the DND system key. Just go […]
Read More
According to European regulations, the volume levels of the various devices connected to the IP phone (handset, headphones, and hands-free) are reset to the standard values (low) after each phone call, to avoid damage or annoyance in those with more sensitive hearing who want to use. the phone. To permanently save the customized volume adjustments […]
Read More
The phenomenon that occurs to the user is typically the following: the mute user presses the button and does not notice it calls are rejected at the first rejected call the menu on the LCD display changes to show missed calls. the user calls and complains because he no longer receives calls. When asked: << […]
Read More
When we have to send the tones from the Polycom IP telephone to an analog adapter in door opener / door entry panels applications and it does not work (connecting an analog telephone instead of the door entry panel we do not hear the tones pass) we must check that in the Polycom telephone configurations […]
Read More
In this article, we report the procedure for importing an address book into the V-6060 IP phone Warning: this procedure, if intended to differentiate the internal bells, can be avoided in the new version 6.5.X for PBX, since now it is the switchboard that sends the type of call (internal / external) to the terminals […]
Read More
In recent years, attempts to attack VoIP telephone systems have increased. It is therefore increasingly important to adopt security strategies that can no longer only concern the PC at your workstation or the servers of your CED, but also network equipment and hardware appliances such as SIP adapters for telephone lines. In this article we […]
Read More
The Mediatrix 4124 devices are SIP adapters to FXS interfaces for integrating 24 analog phones with the VOIspeed switchboard. PREMISE The devices are configurable through a web browser; they are equipped with two Ethernet ports: the ETH1 port is configured to obtain an IP address from a DHCP server active on the local network, while […]
Read More
The C7 series Mediatrix devices are SIP adapters to FXS interfaces for the integration of 4 or 8 analog telephones, depending on the model, with the VOIspeed switchboard. The following guide is valid for both the 4-door model and the FXS 8-door model. PREMISE The devices are configurable through a web browser; they are equipped […]
Read More
