Categoria User Manual

How to record a call with VOIspeed

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Call features
VOIspeed allows you to make audio recordings of calls or conferences in progress. To start a recording, simply click on the record button in the call management panel, the button will be displayed as selected for the entire duration of the recording (as shown in the picture). To stop recording, simply click again on the […]
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How to create a chat with VOIspeed

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Chat
In this article we will see how you can start a new chat, single or group, using VOIspeed. For more details on the functions available in a chat, you can view the dedicated article How to manage a chat in VOIspeed. There are two ways to start a new single chat: From the Users TAB: […]
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How to manage a chat in VOIspeed

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Chat
In this article we will see how to manage chats with VOIspeed and all the actions that can be performed on a chat and on the messages it contains. Chat management – Chat section To access the VOIspeed CHAT section, simply click on the icon on the right of the SW work area. This will […]
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How to manage your mailbox

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Reporting
With VOIspeed, each extension of the switchboard has its own customizable voicemail box: by accessing it, you can set your own answering machine message and listen to the audio messages left by callers. To enter the voicemail, simply click on the icon  in the menu; the voice mail will be divided into the sections “WELCOME […]
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How to manage the status of VOIspeed

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Setup
In this article we will see how to best  manage the state of a user from your VOIspeed. Each user, in fact, has a “telephone” status that indicates the situation in which his extension is in relation to audio conversations, for which he can result (for more information, see How to interpret the status of […]
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Manage your VOIspeed settings

  • Date: 27 January 2022
  • By: Andrea Morichetti
  • Categories: Setup
In this article we will see how to customize the experience of using your VOIspeed from the Settings panel. To access this section, simply click on your avatar at the top left: a menu will open with various possibilities for customizing your VOIspeed. The upper part of the window shows some information about your user: […]
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