In this section it is possible to analyze the history of accesses and changes made on the PBX, as well as the scheduled automatic activities. In particular, it will be possible to have details on the date / time of the operation, the logged in user and the type of operation performed. At the entrance […]
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With the VOIspeed telephone switchboard it is possible to assign to a user a specific telephone operator for outgoing calls. To give an example, we can have the user Antonio go out with the Telecom socket and the user Andrea goes out with the Fastweb socket. Open the Toolbox – Routing menu and create a […]
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Description of the problem: When using a VoIP operator (carrier) who authenticates through registration credentials (username and password), the UCloud server behaves like a SIP client, sending REGISTER packets to the operator: REGISTER sip: sip.niceprovider.it SIP / 2.0 Via: SIP / 2.0 / UDP 81.82.83.84:5142;rport;branch=z9hG4bK147B044C2 From: <sip: 0234567890@sip.niceprovider.it>; tag = 73EB1459 To: <sip: 0234567890@sip.niceprovider.it> Expires: […]
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This section contains parameters automatically configured during the PBX setup and normally no longer need to be changed except in the event of a change in the IP address of the PBX or a change in the access credentials to the mySQL database. By clicking on the button at the top right of the menu […]
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In questa sezione è possibile effettuare un’analisi avanzata delle chiamate gestite dal centralino VOIspeed
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This section of the configurator contains a simple report of the calls made / received by the VOIspeed PBX. The list is obtained without any particular advanced criteria, but thanks to the possibility of sorting the individual fields of the table, it allows you to have a complete picture of the switchboard activity. Table legend: […]
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The asynchronous communication mechanism between the PBX and the web configurator often means that the configurations saved by the administrator and sent by the configurator to the PBX are not acknowledged at the very moment of the administrator’s confirmation as one or more modified entities are currently in use by the system. . In this […]
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In this section it is possible to verify the correct sending of e-mails by the VOIspeed switchboard. The emails can relate to company voicemail messages or informational emails (e.g. for a change or creation of user accounts). We remind you that the sending of emails by the VOIspeed switchboard is an operation performed by the […]
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The VOIspeed switchboard uses e-mails to send information relating to its activities: for example, to communicate the credentials of new users and to send messages to company voicemail boxes (voicemail). In this section, you can check that the PBX is sending e-mails correctly. In the Cloud environment, the PBX relies on a predefined and non-configurable […]
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The conference call is shown in the call monitoring section, as shown in the following figure: By clicking on the user symbol next to the call, all the actors involved in the conference currently in progress will be displayed. As an example, in this specific case, the conference was made between customer service 191, a […]
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