INTRODUCTION In cases where the end user company of the switchboard wishes to have direct, partial or total control over the PBX without the external help of the reseller, it is possible to use special users with specific “increased” capabilities compared to normal users. These capabilities allow you to access the administration page of the […]
Read More
The Meeting Rooms are a very useful tool for organizing meetings and telephone conferences between PBX users and / or external interlocutors. A Meeting Room is a “virtual room” (effectively a conference) created on the PBX that can be accessed by two or more users. HOW TO CREATE A MEETING ROOM IN THE VOISPEED SWITCHBOARD […]
Read More
One of the main features of the VOIspeed platforms is the ability to manage an unlimited number of companies, limited to the physical resources of the machine. This allows you to install several PBXs that are invisible to each other on a single computer. UCloud platform In the Company Configuration section it is possible to […]
Read More
The routing rules are used to tell the PBX how to handle calls (inbound and outbound) based on various selection criteria. Routing takes care of selecting the gateway on which to forward outgoing calls, sorting incoming calls to the different entities of the switchboard. A routing rule is essentially composed of a criterion that allows […]
Read More
The VOIspeed AutoProvisioning feature allows you to automatically configure supported IP terminals, significantly speeding up the configuration process. HOW TO CONFIGURE AN IP TERMINAL WITH THE VOISPEED SWITCHBOARD By selecting one or more users [configuration section – users] and clicking on the button , it is possible to create configuration files for specific users […]
Read More
VOIspeed UCloud mette a disposizione degli utenti una Rubrica Aziendale centralizzata, all’interno della quale coesistono contatti veri e propri, riferibili a persone fisiche precise e contatti aziendali, ossia contatti che fanno riferimento ad organizzazioni per i quali è possibile sia specificare anagrafiche dedicate sia collegare contatti per i quali l’azienda diventa automaticamente un aggregatore. Vediamo […]
Read More
The VOIspeed telephone switchboard has a centralized Company Directory, within which public (visible to all users) and private contacts (for the exclusive use of those who entered them) coexist. How to configure the directory with the VOIspeed switchboard By accessing the Address Book area (Toolbox – Address Book) it is possible to view the contacts […]
Read More
An automatic responder (IVR, Interactive Voice Responder) is a tool used to immediately answer incoming calls with pre-recorded messages and / or allow the caller to direct the call to an extension or group based on a choice (input) entered from the telephone keypad. It is therefore very useful for automatically sorting calls without any […]
Read More
L’utente VOIspeed rappresenta l’utilizzatore dei servizi offerti dal centralino. Può trattarsi di: 1) una persona fisica o ruolo ben determinati...
Read More
With the VOIspeed switchboard it is possible to vary the flow of incoming calls according to a specific period of time. The tool that allows you to obtain the above is the Time Table. In fact, it is possible to associate one or more routing rules to a specific time table and thus define a […]
Read More
