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In questo articolo vedremo quali elementi compongono il pannello GDPR ed il loro significato ai fini della personalizzazione...
The company voicemail boxes allow you to manage the messaging of particular company sectors or even the entire company in the simplest case in a lean and independent way. Each mailbox collects messages in a wave file and delivers them via email to the addresses indicated; it is also characterized by the possibility of having […]
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ISDN lines are digital telephone lines supplied through traditional studs (NT1 or Primary Flows): some alternative operators often provide routers that emulate ISDN lines using VoIP as the main transmission protocol in the route from the customer to the exchange (eg Fastweb , Welcome Italia, Infostrada, etc.), but for the VOIspeed switchboard these are ISDN […]
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A WAN route is a point-to-point connection between two VOIspeed switchboards, typically far from each other and which therefore requires the use of the respective xDSL connectivity (hence the acronym WAN: Wide Area Network). A WAN route allows switchboard users to call each other transparently as extensions of the switchboard itself, and to make phone […]
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The corporate number routing wizard provides for the indication of a main time table, which typically indicates the opening of the offices, and does not require you to specify others for the other hours when the offices are closed. When the company is instead structured to work in more complex time slots, new routing rules […]
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In this article we will see what they are and how to manage terminals with hot desking functionality. The hot-desking terminal is a terminal whose association to a certain extension takes place only on-demand. When not associated with any extension, the terminal is connected to the switchboard but cannot receive / make calls (except for […]
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In addition to the recording that can be activated manually by users via the UI, the VOIspeed switchboard allows you to record all calls automatically and permanently. Activation is carried out through the GDPR panel -> Reporting. NOTE for On Premises platform: the recording takes place using the G.711 Alaw or Ulaw codec (uncompressed, from […]
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The LCR module (Least Cost Routing) of VOIspeed allows you to implicitly define the routing rules for outgoing calls, i.e. to define which telephone resource (or gateway) to route a call to. Calls are routed based on the number or prefix of the called number. CONFIGURE LCR WITH THE VOISPEED SWITCHBOARD In the configuration section […]
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PBX – SERVER ARCHITECTURE Without going into in-depth details, for which we refer to the technical courses on VOIspeed 6, it is worth spending a few words on the architecture of VOIspeed 6. The VOIspeed 6 application is based on a client / server architecture. The Server (PBX) part acts as a “switchboard”, while […]
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