The Meeting Rooms are a very useful tool for organizing meetings and telephone conferences between PBX users and / or external interlocutors. A Meeting Room is a “virtual room” (effectively a conference) created on the PBX that can be accessed by two or more users. HOW TO CREATE A MEETING ROOM IN THE VOISPEED SWITCHBOARD […]
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An automatic responder (IVR, Interactive Voice Responder) is a tool used to immediately answer incoming calls with pre-recorded messages and / or allow the caller to direct the call to an extension or group based on a choice (input) entered from the telephone keypad. It is therefore very useful for automatically sorting calls without any […]
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With the VOIspeed switchboard it is possible to vary the flow of incoming calls according to a specific period of time. The tool that allows you to obtain the above is the Time Table. In fact, it is possible to associate one or more routing rules to a specific time table and thus define a […]
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The configuration of the departments is a logical subdivision that allows you to classify groups of users based on a criterion chosen by the administrator, for example the task (administration, warehouse, etc.) and / or location within the company (eg. office 2, first floor, etc.). The division of users into departments will then be visible […]
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In this article we will see how to ensure data portability and the right to be forgotten regarding the personal data that the VOIspeed switchboard collects and stores on the users and on the contacts in its address book. In the Configuration -> GDPR section, by selecting the Data portability item it is possible to […]
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In this article we will see which elements make up the GDPR panel and their meaning for the purpose of customizing the privacy settings and data management of your switchboard. In the Configuration–> GDPR section you will find the following customizable items, relating to general security and data management settings: Permissions: in this section you […]
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In questo articolo vedremo come procedere alla configurazione per il funzionamento con il VOIspeed6 Enterprise di un generico apparato...
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In questo articolo vedremo come procedere alla configurazione per il funzionamento con il VOIspeed UCloud di un generico apparato SIP o...
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A VoIP operator provides telephone lines in Voice over IP (VoIP) technology, thanks to which conversations travel on a data network (in jargon: packet-switched) rather than on traditional physical lines (in jargon: circuit-switched). The VoIP operator chooses whether to bring companies a traditional telephone socket (as does Telecom, Vodafone, Fastweb and others), or provide a […]
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Analog lines are traditional telephone lines that allow you to make only one call at a time: thanks to the popularity of VoIP, recently operators (including Telecom Italia) can provide routers that emulate analog lines, however, using VoIP as a transmission protocol in the route from the customer. to the control unit, but to all […]
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