Categoria Configurator

GDPR panel – permissions

In this article we will see which settings you can customize at the level of user account management permissions. In the Configuration–> GDPR section, by selecting the Permissions item it is possible to customize the behavior of the VOIspeed SW in terms of user password management; by user password, we only mean the passwords for […]
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Gestire differenti orari di apertura con un solo numero aziendale

A particularly structured company that uses a single main number to receive calls may have departments that work at different times. The scenario we want to describe in this article is the following: the company responds with an IVR and has choices for forwarding the call to response groups. These groups correspond to as many […]
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How to configure a GSM line

The VOIspeed switchboard can use the lines provided by GSM / UMTS operators through suitable adapters. In practice, GSM line adapters contain a GSM / UTMS module on which a SIM is installed. The VOIspeed V-6021 adapter is compatible with GSM SIM cards. CONFIGURE A GSM LINE IN THE VOISPEED SERVER (ON PREMISES VERSION) From […]
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How to configure a VoIP operator

A VoIP operator provides telephone lines in Voice over IP (VoIP) technology, thanks to which conversations travel on a data network (in jargon: packet-switched) rather than on traditional physical lines (in jargon: circuit-switched). The VoIP operator chooses whether to bring companies a traditional telephone socket (as does Telecom, Vodafone, Fastweb and others), or provide a […]
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How to configure an analog line

Analog lines are traditional telephone lines that allow you to make only one call at a time: thanks to the popularity of VoIP, recently operators (including Telecom Italia) can provide routers that emulate analog lines, however, using VoIP as a transmission protocol in the route from the customer. to the control unit, but to all […]
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How to configure corporate voicemail boxes

The company voicemail boxes allow you to manage the messaging of particular company sectors or even the entire company in the simplest case in a lean and independent way. Each mailbox collects messages in a wave file and delivers them via email to the addresses indicated; it is also characterized by the possibility of having […]
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How to configure gateways with Autoprovisioning

The Autoprovisioning function allows you to “automatically” configure hardware adapters for telephone lines. With Autoprovisioning, configuration files are obtained, already filled in with the parameters entered in the PBX by the administrator, to be loaded into the devices. This function therefore makes it possible to significantly speed up the configuration of the gateways, avoiding even […]
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