In some cases it is possible to receive calls from / to non-existent “strange” numbers on your phones, such as 1000, 1001, 2000000, etc. These are typically calls sent by malicious external software that does a port scan on the corporate router. Phones that have a remote connection to a remote PBX or Cloud platforms […]
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The Do Not Disturb status of a user allows the user not to receive calls on all their terminals. When the PBX detects this user status, it will therefore avoid sending the call. Yealink telephones give the possibility to assign two codes for activating and deactivating the function to the DND system key. Just go […]
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According to European regulations, the volume levels of the various devices connected to the IP phone (handset, headphones, and hands-free) are reset to the standard values (low) after each phone call, to avoid damage or annoyance in those with more sensitive hearing who want to use. the phone. To permanently save the customized volume adjustments […]
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The phenomenon that occurs to the user is typically the following: the mute user presses the button and does not notice it calls are rejected at the first rejected call the menu on the LCD display changes to show missed calls. the user calls and complains because he no longer receives calls. When asked: << […]
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When we have to send the tones from the Polycom IP telephone to an analog adapter in door opener / door entry panels applications and it does not work (connecting an analog telephone instead of the door entry panel we do not hear the tones pass) we must check that in the Polycom telephone configurations […]
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In this article, we report the procedure for importing an address book into the V-6060 IP phone Warning: this procedure, if intended to differentiate the internal bells, can be avoided in the new version 6.5.X for PBX, since now it is the switchboard that sends the type of call (internal / external) to the terminals […]
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When users of Yealink telephones hear their interlocutors disturbed (muffled voice, with echo, or intermittent), and the usual analyzes (network, connectivity, VoIP operators, Codec negotiation) do not highlight any anomalies, the cause could be the setting of the phone itself. Yealink phones reproduce the speaker’s voice locally to avoid the annoying “empty” effect: the ear […]
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The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6410 configuration The VOIspeed IP V-6410 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
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The configuration of the terminals certified by VOIspeed should always be carried out with the Autoprovisioning function. VOIspeed IP V-6310 configuration The VOIspeed IP V-6310 IP phone with the default settings automatically searches for a DHCP server on the network during boot. The DHCP server, in addition to providing an IP address to the phone, […]
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If necessary, to reboot or restore a Polycom IP phone to factory configurations, you can use a multiple key combination on the phone without accessing the web configuration. Below we indicate the operations to be carried out: SIMPLE RESTART This procedure restarts the phone and if there is a provisioning server with new firmware and […]
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