As for the UCloud environment, in this case there is no proprietary physical machine where to install This is a practical in-depth guide for configuring the VOIspeed 6 switchboard. The following article will therefore show criteria and suggestions for a correct basic configuration of a VOIspeed server. Before moving on to the actual configuration, the […]
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INTRODUCTION In cases where the end user company of the switchboard wishes to have direct, partial or total control over the PBX without the external help of the reseller, it is possible to use special users with specific “increased” capabilities compared to normal users. These capabilities allow you to access the administration page of the […]
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VOIspeed provides a native integration module that takes advantage of the APIs made available by the Vtiger OnDemand platform. How to activate the Phone Calls module Download and install the Phone calls module From the Vtiger menu access the Extension Store ; In the search form, search for “Phone Calls” and click on Install; Check in […]
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VOIspeed prevede un modulo di integrazione nativo che sfrutta le API messe a disposizione dalla piattaforma Fatture in Cloud. Configurare l’integrazione Fatture in Cloud Configurare il modulo per la gestione dell’integrazione Fatture in UCloud su VOIspeed Prima di configurare il modulo relativo all’integrazione sulla vostra installazione VOIspeed, è necessario reprire alcune informazioni fondamentali per attivare […]
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The Meeting Rooms are a very useful tool for organizing meetings and telephone conferences between PBX users and / or external interlocutors. A Meeting Room is a “virtual room” (effectively a conference) created on the PBX that can be accessed by two or more users. HOW TO CREATE A MEETING ROOM IN THE VOISPEED SWITCHBOARD […]
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One of the main features of the VOIspeed platforms is the ability to manage an unlimited number of companies, limited to the physical resources of the machine. This allows you to install several PBXs that are invisible to each other on a single computer. UCloud platform In the Company Configuration section it is possible to […]
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Scenario: you want the automatic answering machine to route the calls to the ring groups with the selection of a digit; at the same time you want to be able to reach users by directly typing their extension number (typically 2 or more digits). This simulates a sort of two-stage pass-through selection SOLUTION 1: ideal […]
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The routing rules are used to tell the PBX how to handle calls (inbound and outbound) based on various selection criteria. Routing takes care of selecting the gateway on which to forward outgoing calls, sorting incoming calls to the different entities of the switchboard. A routing rule is essentially composed of a criterion that allows […]
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The VOIspeed AutoProvisioning feature allows you to automatically configure supported IP terminals, significantly speeding up the configuration process. HOW TO CONFIGURE AN IP TERMINAL WITH THE VOISPEED SWITCHBOARD By selecting one or more users [configuration section – users] and clicking on the button , it is possible to create configuration files for specific users […]
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Functionality of the plugin Initiate calls from contacts in Tustena CRM Real-time notifications of incoming / outgoing calls in the Tustena CRM UI Creation of activities in Tustena CRM at the end of the calls First massive synchronization function of Tustena contacts with VOIspeed address book Installing the plugin Having a license that includes […]
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