Many of the problems related to calls to / from VoIP operators are due to the corporate router and firewall configurations used by the PBX to send and receive audio streams. The main cause is related to the ALG (Application Layer Gateway) or SIP / VoIP ALG function which, by analyzing the content of the […]
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In a call with a gateway, the gateway call received less than a third of the rtp packets sent. In peer to peer (p2p) calls between terminals and telephone gateways, the system cannot detect any anomalies on voice / video traffic, since this traffic remains confined to the local network. Conversely, calls to and from […]
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The recording period set on the device is less than 60 seconds. The cause and the solution are simple. An incorrect period has been set and must be reset with a value between 60 and 120 seconds. Note that some terminals express the recording period in seconds (most of them) and others in minutes (Grandstream […]
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From the Toolbox menu? Explorer allows access to the management via WEB of the directory pertaining to the current company. The starting folder is referred to as Server \ and this contains all the files used by the company (audio, configuration and data import / export files). In this section of the configurator you can […]
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This section displays the status of the gateways, i.e. the resources used to make and receive calls. Each line of global monitoring shows the status of a gateway. To learn more about gateways check here. The monitoring page is static by default: to activate the automatic update (every 2 seconds) click on the button (initially […]
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In this article we will see how to ensure data portability and the right to be forgotten regarding the personal data that the VOIspeed switchboard collects and stores on the users and on the contacts in its address book. In the Configuration -> GDPR section, by selecting the Data portability item it is possible to […]
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In this article we will see which elements make up the GDPR panel and their meaning for the purpose of customizing the privacy settings and data management of your switchboard. In the Configuration–> GDPR section you will find the following customizable items, relating to general security and data management settings: Permissions: in this section you […]
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In this article we will see which settings you can customize at the level of user account management permissions. In the Configuration–> GDPR section, by selecting the Permissions item it is possible to customize the behavior of the VOIspeed SW in terms of user password management; by user password, we only mean the passwords for […]
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In questo articolo vedremo come procedere alla configurazione per il funzionamento con il VOIspeed6 Enterprise di un generico apparato...
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In questo articolo vedremo come procedere alla configurazione per il funzionamento con il VOIspeed UCloud di un generico apparato SIP o...
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