ISDN lines are digital telephone lines supplied through traditional studs (NT1 or Primary Flows): some alternative operators often provide routers that emulate ISDN lines using VoIP as the main transmission protocol in the route from the customer to the exchange (eg Fastweb , Welcome Italia, Infostrada, etc.), but for the VOIspeed switchboard these are ISDN […]
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In this article we will see how to create user profiles, or create a generic configuration with allowed and forbidden numbers and a specific set of capabilities to be assigned to user groups in order to facilitate the management of user settings over time. First you need to access the Configuration -> User profiles section; […]
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The section accessible in Toolbox -> Diagnostics allows you to access the simplified log of switchboard events in order to carry out diagnostics aimed at analyzing the problems of a specific call or the activity of a user or gateway. Access to this section also occurs from the monitoring pages or reports: by clicking on […]
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In this article we will see how to configure different corporate offices within a UCloud PBX. The concept of corporate headquarters in the PBX is used to allow multiple sets of public IP addresses to be configured for different locations. The multiplicity of IP addresses for each site can be linked to the fact that […]
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In recent years, given the intensive use of online services, it has become increasingly important to have an internet connection with a very high degree of reliability, which is as close as possible to 100% annual availability. Unfortunately, the availability of a standard ADSL connection hardly exceeds 99.95%, that is, with a potential disruption per […]
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VOIspeed provides the tools to show up with a desired exit number other than the default one. This need arises when several telephone numbers are available on the line (ISDN or VoIP): a multi-number ISDN socket or a direct dialing service. The exit number must be one of the numbers contemplated by your operator: show […]
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The corporate number routing wizard provides for the indication of a main time table, which typically indicates the opening of the offices, and does not require you to specify others for the other hours when the offices are closed. When the company is instead structured to work in more complex time slots, new routing rules […]
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The possibility of reaching users through a direct number is subject to having a series of distinct telephone numbers in one’s telephone plan. Operators can provide this service in two ways: 1) N-digit Direct Dialing Service (with N = 10, 100, 1000 depending on the service) 2) Multiple discontinuous numbers on ISDN basic access (up […]
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