Integration with Outlook allows VOIspeed to interact with the Outlook address book. To enable it, open the UI settings and click on the “Apps” submenu. The available options are as follows: Enable Outlook: enable / disable integration with Outlook; Show the contact window: if the contact is present in the Outlook address book, the Outlook […]
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The integration between the VOIspeed phone (UI) and third-party SW allows the user to obtain a complete experience. Integrate In this section it is possible to invoke external programs passing some parameters in conjunction with particular events. Through Integra and the execution of external scripts, the integration of the VOIspeed UI with external applications is […]
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Introduction In this article we will focus on the user experience of the “Communication” module within Polyedro and we will also investigate the functional and management part of the latter. First of all, let’s say that the user can use all the features of the “Communication” module only if the administrator has completed the configuration […]
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Introduction: In this article we will focus on the configuration of the “Communication” module within Polyedro and we will also investigate some generic aspects related to the management of the latter. – NOTE – Before proceeding, it is essential to have completed the part relating to VOIspeed, otherwise the synchronization mechanisms may not work correctly. […]
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In this article we will see how to manage the exit numbers of a UCloud company, or we will see where to configure the telephone numbers that users can show by calling external contacts. In the configuration section of the companies, which can be reached from the main menu of the configurator in Configuration–> Company, […]
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Gestire i numeri geografici dell’azienda è molto importante ai fini del corretto funzionamento del centralino, perché i numeri aziendali...
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For some time, Telecom has been offering VoIP telephone contracts (on xDLS lines) providing the end customer with a router that emulates traditional lines. In the case of ISDN lines, it is likely that the router is not configured properly, with the consequence that it is not possible to make outgoing calls and the PBX […]
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This problem occurs when the Mediatrix connected to the primary flow or to ISDN lines, while showing Up on the Physical link and Signaling states, displays one (the first) or two channels in Idle, on which it is sometimes possible to make / receive calls, but all others appear in the Maintenance state and are […]
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In the User Monitoring section you can find out the list of server users and their current status. It is also possible to know other information such as the department to which they belong, their personal data (name, surname, extension), their status, the terminals associated with them. STATUS The states are coded according to a […]
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